electro-music.com   Dedicated to experimental electro-acoustic
and electronic music
 
    Front Page  |  Articles  |  Radio
 |  Media  |  Forum  |  Wiki  |  Links  |  Store
Forum with support of Syndicator RSS
 FAQFAQ   CalendarCalendar   SearchSearch   MemberlistMemberlist   UsergroupsUsergroups   LinksLinks
 RegisterRegister   ProfileProfile   Log in to check your private messagesLog in to check your private messages   Log inLog in  Chat RoomChat Room 
 Forum index » Clavia Nord Modular » Nord Modular G2 Discussion
G2 Service US
Post new topic   Reply to topic Moderators: Nord Modular Editors
Page 1 of 1 [12 Posts]
View unread posts
View new posts in the last week
Mark the topic unread :: View previous topic :: View next topic
Author Message
satori



Joined: Dec 02, 2004
Posts: 3
Location: Hartford, CT

PostPosted: Mon Sep 17, 2007 7:27 am    Post subject: G2 Service US Reply with quote  Mark this post and the followings unread

Hello,

My G2 Keyboard no longer has a functional "out 4". It just stopped working for no reason, and i haven't heard back from Clavia Support yet. Does anyone know of any service centers in the US? I was right in the middle of recording a song that requires all 4 outputs, so I am now in a bind.

Thanks in advance,

-Tim
Crying or Very sad
Back to top
View user's profile Send private message Visit poster's website
elektro80
Site Admin


Joined: Mar 25, 2003
Posts: 21977
Location: Norway
Audio files: 14

PostPosted: Mon Sep 17, 2007 7:38 am    Post subject: Reply with quote  Mark this post and the followings unread

http://www.nordusa.com/service.html

Question Idea

_________________
A Charity Pantomime in aid of Paranoid Schizophrenics descended into chaos yesterday when someone shouted, "He's behind you!"

MySpace
SoundCloud
Flickr
Back to top
View user's profile Send private message Visit poster's website
satori



Joined: Dec 02, 2004
Posts: 3
Location: Hartford, CT

PostPosted: Tue Sep 18, 2007 6:22 am    Post subject: Reply with quote  Mark this post and the followings unread

thanks!
Back to top
View user's profile Send private message Visit poster's website
cappy2112



Joined: Dec 24, 2004
Posts: 2227
Location: San Jose, California
Audio files: 2
G2 patch files: 1

PostPosted: Tue Sep 18, 2007 10:05 am    Post subject: Reply with quote  Mark this post and the followings unread

elektro80 wrote:
http://www.nordusa.com/service.html

Question Idea


Good luck with those guys.

They've never returned my emails or phone call.

Last edited by cappy2112 on Wed Sep 19, 2007 8:41 am; edited 1 time in total
Back to top
View user's profile Send private message
satori



Joined: Dec 02, 2004
Posts: 3
Location: Hartford, CT

PostPosted: Wed Sep 19, 2007 8:36 am    Post subject: Reply with quote  Mark this post and the followings unread

I'm so stupid... Once i figured out how much a repair would be, I doubled checked "out 4", and of course it works fine. It was just a messed up cable LOL.

Thanks for the help.
Back to top
View user's profile Send private message Visit poster's website
cappy2112



Joined: Dec 24, 2004
Posts: 2227
Location: San Jose, California
Audio files: 2
G2 patch files: 1

PostPosted: Wed Sep 19, 2007 11:45 am    Post subject: Re: G2 Service US Reply with quote  Mark this post and the followings unread

satori wrote:
Hello,

My G2 Keyboard no longer has a functional "out 4". It just stopped working for no reason, and i haven't heard back from Clavia Support yet. Does anyone know of any service centers in the US? I was right in the middle of recording a song that requires all 4 outputs, so I am now in a bind.

Thanks in advance,

-Tim
Crying or Very sad



I think I may have killed one of the channels on the Headphone jack, by accidentally plugging a signal into it, instead of the jack next to it.
Too bad that the headphone jack isn't located far away from the inputs.

Does anyone have a good closeup picture of the circuit board near the headphone jack- or know what kind of amplifier IC is used for the headphone out?

If it's a garden variety chip I may just try scoping the output on the chip itself to see if there is a signal there, and replacing it myself.

(now where did I leave my reading glasses?)
Back to top
View user's profile Send private message
Blue Hell
Site Admin


Joined: Apr 03, 2004
Posts: 20570
Location: The Netherlands, Enschede
Audio files: 148
G2 patch files: 318

PostPosted: Wed Sep 19, 2007 1:41 pm    Post subject: Re: G2 Service US Reply with quote  Mark this post and the followings unread

cappy2112 wrote:
(now where did I leave my reading glasses?)


Well, as long as you can compute without reading glasses at least you won't need the glasses to find the glasses Laughing

_________________
Jan
Back to top
View user's profile Send private message Visit poster's website
cappy2112



Joined: Dec 24, 2004
Posts: 2227
Location: San Jose, California
Audio files: 2
G2 patch files: 1

PostPosted: Wed Sep 19, 2007 7:52 pm    Post subject: Reply with quote  Mark this post and the followings unread

elektro80 wrote:
http://www.nordusa.com/service.html

Question Idea



Has anyone here actually talked to or have gotten responses from Nordusa?
Back to top
View user's profile Send private message
cappy2112



Joined: Dec 24, 2004
Posts: 2227
Location: San Jose, California
Audio files: 2
G2 patch files: 1

PostPosted: Wed Sep 19, 2007 7:55 pm    Post subject: Re: G2 Service US Reply with quote  Mark this post and the followings unread

Blue Hell wrote:
cappy2112 wrote:
(now where did I leave my reading glasses?)


Well, as long as you can compute without reading glasses at least you won't need the glasses to find the glasses Laughing


Ahhh yes- The computer will tell me when I've done something wrong.

The G2 (and most audio devices) won't tell me that I've shorted out an output Sad

(until I plug in headphones the next time)
Back to top
View user's profile Send private message
mtvic



Joined: Feb 03, 2003
Posts: 488
Location: Quakertown,PA
Audio files: 1

PostPosted: Wed Sep 19, 2007 8:24 pm    Post subject: Reply with quote  Mark this post and the followings unread

I dropped my nord lead 2x and snapped off a key just before the electro-music 07 event .
I e-mailed Jason aka Synthlord at the Clavia us site with an explanation and he sent me a new key no charge .

_________________
"I'm the transmitter' I give information."
"You're the antenna,catch the vibration."
>>> Kraftwerk Radioactivity<<<
Back to top
View user's profile Send private message Visit poster's website
Keysandslots



Joined: Aug 18, 2006
Posts: 266
Location: Mississauga, Ontario

PostPosted: Thu Sep 20, 2007 5:41 am    Post subject: Reply with quote  Mark this post and the followings unread

I sent a note to NordUSA when my G2X arrived with a dead keyboard and received a reply very quickly regarding a new keyboard. I took the instrument apart and figured out a repair but I was impressed with the quick response.

Randy
Back to top
View user's profile Send private message
deknow



Joined: Sep 15, 2004
Posts: 1307
Location: Leominster, MA (USA)
G2 patch files: 15

PostPosted: Fri Sep 21, 2007 6:24 am    Post subject: Reply with quote  Mark this post and the followings unread

...i also have had very good service from nordusa. i had a problem with an engine...but it worked for the tech at nordusa. they were very communicative, and willing to listen to my concerns (left it on for several days...tried to make it fail by flexing the board, etc).

deknow
Back to top
View user's profile Send private message Send e-mail
Display posts from previous:   
Post new topic   Reply to topic Moderators: Nord Modular Editors
Page 1 of 1 [12 Posts]
View unread posts
View new posts in the last week
Mark the topic unread :: View previous topic :: View next topic
 Forum index » Clavia Nord Modular » Nord Modular G2 Discussion
Jump to:  

You cannot post new topics in this forum
You cannot reply to topics in this forum
You cannot edit your posts in this forum
You cannot delete your posts in this forum
You cannot vote in polls in this forum
You cannot attach files in this forum
You can download files in this forum
e-m mkii

Please support our site. If you click through and buy from
our affiliate partners, we earn a small commission.


Forum with support of Syndicator RSS
Powered by phpBB © 2001, 2005 phpBB Group
Copyright © 2003 through 2009 by electro-music.com - Conditions Of Use