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 Forum index » Clavia Nord Modular » Nord Modular G2 Discussion
Nord USA web forum down Wednesday, 12/10
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ark



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PostPosted: Tue Dec 09, 2008 7:40 pm    Post subject: Nord USA web forum down Wednesday, 12/10
Subject description: I got email about it Tuesday evening
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Sent 6:19 PM, Tuesday, 12/9/08:

The Nord USA Forum will be down starting sometime Wed. Dec. 10th (EDT, GMT-5) for an overhaul.

This will be for an undeterminable length of time, and I'll notify you when it's back up.
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Wout Blommers



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PostPosted: Tue Dec 09, 2008 8:42 pm    Post subject: Reply with quote  Mark this post and the followings unread

Was it up then?
In the beginning of november I asked a question about Nord fuses and there is still no answer Smile

Wout
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ark



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PostPosted: Wed Dec 10, 2008 8:48 am    Post subject: Reply with quote  Mark this post and the followings unread

The forum was up at the time I received the email.

It's also up now. I don't know if it was down between those times.
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Blue Hell
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PostPosted: Wed Dec 10, 2008 1:37 pm    Post subject: Reply with quote  Mark this post and the followings unread

It is down now.
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Wout Blommers



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PostPosted: Wed Dec 17, 2008 12:02 am    Post subject: Reply with quote  Mark this post and the followings unread

And it's still down...
Nice action when the Electro3 is about to be delivered Confused

Wout
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Wout Blommers



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PostPosted: Sat Jan 03, 2009 4:34 am    Post subject: Reply with quote  Mark this post and the followings unread



Wout
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Blue Hell
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PostPosted: Mon Jan 05, 2009 12:27 pm    Post subject: Reply with quote  Mark this post and the followings unread

Seems your gut feeling was right Wout ... http://electro-music.com/forum/topic-31289.html
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Wout Blommers



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PostPosted: Mon Jan 05, 2009 5:01 pm    Post subject: Reply with quote  Mark this post and the followings unread

Blue Hell wrote:
Seems your gut feeling was right Wout ...
I wished I wasn't Crying or Very sad

Wout
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ark



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PostPosted: Mon Jan 05, 2009 5:25 pm    Post subject: Reply with quote  Mark this post and the followings unread

It's hard for me to believe that someone else won't pick up USA distribution.
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dasz



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PostPosted: Mon Jan 05, 2009 7:15 pm    Post subject: Reply with quote  Mark this post and the followings unread

no one has said that.
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varice



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PostPosted: Mon Jan 05, 2009 10:45 pm    Post subject: Reply with quote  Mark this post and the followings unread

dasz wrote:
no one has said that.


But, it has been suggested at least a couple of times that Clavia was reluctant to supply products to the US because of adverse exchange rates.....

Like ark, I think that the US market is too large for Clavia to ignore.

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dasz



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PostPosted: Mon Jan 05, 2009 11:12 pm    Post subject: Reply with quote  Mark this post and the followings unread

dasz wrote:
no one has said that.


whoops i did not proof read my post ... i meant the opposite.. which means I agree ark, it going to be hard to believe that clavia will not find another distributor ... do we know for sure that canada is still distributing the nord?

/Dasz

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Wout Blommers



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PostPosted: Mon Jan 05, 2009 11:14 pm    Post subject: Reply with quote  Mark this post and the followings unread

It's not the end; it's even not the end of the beginning, but only the beginning of the end...
[freely quoting Winston Churchill]

I surely hope I'm not right... Confused

Wout
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ark



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PostPosted: Tue Jan 06, 2009 8:08 am    Post subject: Reply with quote  Mark this post and the followings unread

dasz wrote:
whoops i did not proof read my post ... i meant the opposite.. which means I agree ark, it going to be hard to believe that clavia will not find another distributor ... do we know for sure that canada is still distributing the nord?
I know that I contacted Nord's Canadian distributor, who told me that as far as they knew it was business as usual and they had just received a shipment.
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ClaytonD1



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PostPosted: Tue Jan 06, 2009 2:28 pm    Post subject: no warranty
Subject description: warranty says contact the distrubutor, they're out of it now
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I haven't heard from anyone I've emailed Nord, went to the store I bought my electro2 from in August and they are calling around trying to find some answers for who to contact for warranty, but so far no answers.No service. Last Nord I'll buy.
I wonder if the store will want to keep selling Nord when it causes them so much headache.
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Wout Blommers



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PostPosted: Tue Jan 06, 2009 2:44 pm    Post subject: Reply with quote  Mark this post and the followings unread

welcome ClaytonD1

Though your mail isn't On Topic, it has some problems incommon.
I think you have to contact the distributor for any support. I think that would be Armadillo...?

Wout
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ark



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PostPosted: Tue Jan 06, 2009 2:59 pm    Post subject: Reply with quote  Mark this post and the followings unread

Wout Blommers wrote:
I think you have to contact the distributor for any support. I think that would be Armadillo...?
I would second that. If you bought a product that Armadillo distributed, you effectively have a contract with Armadillo to provide warranty service. If Armadillo terminates its relationship with Nord, I don't see why that should have any effect on Armadillo's obligations to you.
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Oli



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PostPosted: Sat Jan 10, 2009 10:12 pm    Post subject: Reply with quote  Mark this post and the followings unread

Wout Blommers wrote:
I think you have to contact the distributor for any support. I think that would be Armadillo...?


Not sure how that normally goes in the states, but in Australia it often means end of support. I have actually lost a few pieces of equipment in support limbo like this, never to be recovered, and shipping costs can be astronimical.

These days, I will nearly always service my own equipment.

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varice



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PostPosted: Sat Jan 10, 2009 10:49 pm    Post subject: Reply with quote  Mark this post and the followings unread

The new distributor has already been named. It is discussed here:

http://electro-music.com/forum/topic-31289.html

The retail store where the instrument was purchased should handle the arrangement for warranty service. Clavia and the new distributor would be responsible for setting up a new service center if necessary.

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