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Digimaus
Joined: Mar 11, 2007 Posts: 9 Location: The Netherlands
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Posted: Sun Mar 11, 2007 4:30 am Post subject:
Hello, I'm new here Subject description: Tuning and bootingproblem Andromeda |
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Helle everyone. I am a Andromedaowner since this week. A great synth but I'm having some problems with it. Actually 2 problems.
Problem 1:
The Andromeda has problems with booting. From 10 times booting, 2 times it boots properly. The other 8 times the Andromeda does'nt boot.
Problem 2:
The Andromeda stays out of tune, even after the autotune function after warming up. I also proceeded a software-reset and a hardware-reset as well but unfortunately without result. It stays out of tune.
My Andromeda is not placed nearby any heatsource or something. The temperature in the room is conditioned and stable. So that cannot be the problem. I hope there is a solution for these problems. |
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seraph
Editor
Joined: Jun 21, 2003 Posts: 12398 Location: Firenze, Italy
Audio files: 33
G2 patch files: 2
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Posted: Sun Mar 11, 2007 4:37 am Post subject:
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Hi Digimaus
welcome to electro-music.com
I hope someone can answer your questions but it looks like your Andromeda has to be replaced, the sooner the better. _________________ homepage - blog - forum - youtube
Quote: | Don't die with your music still in you - Wayne Dyer |
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mtvic
Joined: Feb 03, 2003 Posts: 523 Location: Townbank Cape May NJ
Audio files: 4
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Posted: Sun Mar 11, 2007 7:25 am Post subject:
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egw has an Alesis Andromeda.
maybe he can help.
egw?
m _________________ "I'm the transmitter' I give information."
"You're the antenna,catch the vibration."
>>> Kraftwerk Radioactivity<<< |
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sunny pedaal
Joined: Nov 16, 2004 Posts: 735 Location: netherlands
Audio files: 12
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Posted: Mon Mar 12, 2007 10:22 am Post subject:
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welcome,
seems , as you already performed a soft and hardwarereset, the problem seems even more hardwared. maybe the motherboard, however, as i also don't have the schema's or further specs of the a6 ( like nobody except neumark), it seems best to quickly make use of your guarantee and contact the nearby servicestation/ neumark or the dealer were you bought it. maybe start by sending a mail to neumark/ alesis.
keep us informed and good luck! |
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ten
Joined: Apr 12, 2006 Posts: 13 Location: Windsor, England
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Posted: Tue Mar 13, 2007 8:21 am Post subject:
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I had similar problems with my 2nd Andro (the first none of the voices were in tune.)
My 2nd andy would only boot up every 4 times or so, and then voice 6 and 14 were ALWAYS out of tune. Digital Village in the UK let me keep it for 6 months until another one came in stock but I returned it today for a full refund as more of the voices were going bad.
I am going to forget buying one new and see if I can source a working one 2nd hand now, only after testing it fully first
tom |
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sunny pedaal
Joined: Nov 16, 2004 Posts: 735 Location: netherlands
Audio files: 12
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Posted: Tue Mar 13, 2007 8:40 am Post subject:
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that's why i wrote first to contact the neumark/alesis servicestation or the website before contacting some dealer who doesn't know anything of the a6. direct contact with the service station i my experience spared a lot of time.
not a real pro for digital village i guess, presume you'll get the waiting time ( in writing) returned on your guarantee ? |
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ten
Joined: Apr 12, 2006 Posts: 13 Location: Windsor, England
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Posted: Tue Mar 13, 2007 11:09 am Post subject:
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Digital Village are pretty good here in the UK, but I dont think many suppliers know about the problems with the new Andys. To be honest, Numark/Alesis should be thoroughly testing each one before letting them off of the of the production line, then we wouldnt be having this problem.
Maybe I will try for a synsun instead
tom |
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sunny pedaal
Joined: Nov 16, 2004 Posts: 735 Location: netherlands
Audio files: 12
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Posted: Tue Mar 13, 2007 11:16 am Post subject:
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old or new , mine is an older type, had the same problem, seems repairing discovered mistakes is still cheaper then testing all beforehand .
the polyevolver+ expander would be nice too i guess |
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Digimaus
Joined: Mar 11, 2007 Posts: 9 Location: The Netherlands
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Posted: Thu Mar 15, 2007 3:24 pm Post subject:
Andromeda problem |
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Hi, thanx for all your reactions, great. I contacted Alesis and they said to me that Andy has to go back to the Alesis servicestation. If it's possible Andy will be repaired, otherwise I get a new one. We'll see. Andy has left the building. The only thing is now that I'm Andyless..... Can anyone make minutes go faster... |
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Digimaus
Joined: Mar 11, 2007 Posts: 9 Location: The Netherlands
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Posted: Mon Jul 02, 2007 7:30 pm Post subject:
Andy back in the building! |
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Finally, This week Andy returned to me after 3,5 month's servicecentre. It's working perfectly, just as it should be. What an awesome synth, a monster! I'm reborn, happy as a little child. |
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Digimaus
Joined: Mar 11, 2007 Posts: 9 Location: The Netherlands
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Posted: Sat Jul 14, 2007 5:48 am Post subject:
Chapter 2 |
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------ Chapter 2 - The next story ------
Andy was doiing well for 3 days. The next morning there was a short circuit in one of the IC's so everything got stucked. Andy went back again to the servicecentre and I'll get it back after repairing and a duration test. We shall see... |
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blue hell
Site Admin
Joined: Apr 03, 2004 Posts: 24079 Location: The Netherlands, Enschede
Audio files: 278
G2 patch files: 320
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Posted: Sat Jul 14, 2007 7:52 am Post subject:
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You're not really being lucky or anything _________________ Jan
also .. could someone please turn down the thermostat a bit.
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sunny pedaal
Joined: Nov 16, 2004 Posts: 735 Location: netherlands
Audio files: 12
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Posted: Sat Jul 14, 2007 12:15 pm Post subject:
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well not on the subject of the andromeda, presume everything further is going well.
?what did they repair the first time? |
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Digimaus
Joined: Mar 11, 2007 Posts: 9 Location: The Netherlands
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Posted: Mon Jul 23, 2007 5:29 pm Post subject:
Subject description: Andy back again!! |
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Andy is back for the 2nd time and is working well so far. They checked and repaired the following stuff:
- a shortcut in one of the IC's
- replacemant controller IC
- replacement right front PCB
- 2x switch ENV VIEW and DELAY
- duration test
I ordered a SRAM memorycard this week so I can finally start making awefull crazy sounds. |
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sunny pedaal
Joined: Nov 16, 2004 Posts: 735 Location: netherlands
Audio files: 12
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Posted: Tue Jul 24, 2007 12:37 am Post subject:
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congratualations!
i'm really curious of your "moody" sounds... |
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