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 Forum index » Clavia Nord Modular » Nord Modular G2 Discussion
hardware detection problem
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gomidas



Joined: Jul 09, 2004
Posts: 365
Location: La Ciotat, France
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PostPosted: Fri Jul 09, 2004 2:45 pm    Post subject: hardware detection problem Reply with quote  Mark this post and the followings unread

hello, i'm gomidas from france
i have bought two G2 engines a week ago and they worked perfectly until i unplugged the usb cables and replug them. since that moment both engines are not detected anymore by any os, i tried on windows xp and on an ibook on os 10.2.8, even the "Found New Hardware" wizard doesn"t detect anything !!
the usb connexions seem dead !
i live a nightmare
could someone
help me
please ?
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General Elektrick



Joined: Apr 06, 2004
Posts: 254
Location: Berlin/Germany
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PostPosted: Fri Jul 09, 2004 3:31 pm    Post subject: Reply with quote  Mark this post and the followings unread

Hello gomidas welcome

I had a hung up too but i got the keys version and it was OS 1.1
so I can not help you out, i solve the problem with pressing buttons on the G2. But did you see this:


http://electro-music.com/forum/topic-2208.html

I hope it helps!
Good luck!

General Elektrick

salut
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mosc
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Joined: Jan 31, 2003
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PostPosted: Fri Jul 09, 2004 7:54 pm    Post subject: Reply with quote  Mark this post and the followings unread

Welcome. I hope that link helps. I can imagine how frustrating it must be for you.
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seraph
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PostPosted: Sat Jul 10, 2004 1:28 am    Post subject: Reply with quote  Mark this post and the followings unread

these horror stories make me puke.
Aren't those expensive-red-swedish synths supposed to be reliable Question

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gomidas



Joined: Jul 09, 2004
Posts: 365
Location: La Ciotat, France
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G2 patch files: 6

PostPosted: Sat Jul 10, 2004 3:57 am    Post subject: Reply with quote  Mark this post and the followings unread

First of all, thanks for your replies.It's good not to feel completly alone Smile
Hopefuly I have a NORD MODULAR since 5 years and it is still working fine Wink
But i bought those two G2 Engines one week ago?????????????????
And I want CLAVIA's feedback about what happens to me, i don't want them to send me only the two new G2 Engines back, I wanna know what happened and i guess you all wanna know too.
What would I do if they abandon me this way before a gig?????
Evil or Very Mad
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blue hell
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Joined: Apr 03, 2004
Posts: 24075
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PostPosted: Sat Jul 10, 2004 11:32 am    Post subject: Reply with quote  Mark this post and the followings unread

gomidas wrote:
i guess you all wanna know too.


Can't speak for all, but I'd like to know indeed.

Did you try the synth OS uploader utilty ? Can it find your engines ? And what if you use the uploader after booting the synth with the secret button presssed (pin into small hole in front) ?

If the upoader finds the synth (remember to have only one connected !), did you try to send the new 1.2 software to the synth ? (it is supposed to solve the problem you have).

Jan.
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gomidas



Joined: Jul 09, 2004
Posts: 365
Location: La Ciotat, France
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PostPosted: Sat Jul 10, 2004 4:23 pm    Post subject: Reply with quote  Mark this post and the followings unread

Hello Jan Very Happy
As I can see, you are curious about my situation, and I thank you, because actually I feel so disapointed Sad
I did try the synth OS uploader utility, but it doesn't work for me.
Yes, I did try to plug and unplug the usb cables (I tried with original usb cables from clavia), nothing come.
Also you must know that one of my two G2 Engine work fine twice after the 1.2 update, I even opened the 1.2 Editor software Laughing, and the bug came after.
The other one is in 1.1 OS and it is not detected either, I've tried it on 5 different computer Mad, it's weird/////

My conclusion is that the problem is focused on the usb connection, nothing comes out of the usb anymore, seems the OS is bugged.

Anyway, all I can do is send them back to CLAVIA to have two new G2 Razz

Thanks Blue Hell for your support Wink
Thanks Electro-music.com community Twisted Evil
Still trust in CLAVIA Wink
God Bless Electro Twisted Evil
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blue hell
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PostPosted: Sun Jul 11, 2004 2:48 am    Post subject: Reply with quote  Mark this post and the followings unread

Gomidas that's bad news, not only for you.

It seems you've tried everything you could, so indeed a device swap with Clavia seems the one thing remaining.

I feel sorry for you, keep us informed.

Jan.
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egw
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Joined: Feb 01, 2003
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PostPosted: Sun Jul 11, 2004 5:59 am    Post subject: Reply with quote  Mark this post and the followings unread

Have you tried re-installing the usb driver?
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elektro80
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PostPosted: Sun Jul 11, 2004 6:23 am    Post subject: Reply with quote  Mark this post and the followings unread

If using a modern mac with OSX 10.3.x does not solve the problem ( do not use an USB hubs etc), then you should indeed contact Clavia.
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gomidas



Joined: Jul 09, 2004
Posts: 365
Location: La Ciotat, France
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PostPosted: Sun Jul 11, 2004 7:49 am    Post subject: Reply with quote  Mark this post and the followings unread

egw wrote:
Have you tried re-installing the usb driver?


It's hard to do it without any kind of hardware detection Sad

I think the bug came after my first 1.2 OS update because the second G2 engine was plugged; is this the cause of all my troubles?
Before that I've tried the 1.2 Editor software twice and everything was workin fine, but it seems that the synth OS was already instable.!!!!
As I try to update the second G2 Engine, I was so surprised to see that the updater didn't detect no modular!!
Because I didn't touch anything, except the fact that I let it plugged during updating the other one Confused
At this time both synths were bugged Evil or Very Mad

By the way CLAVIA is closed until the 1st of August Shocked Bad luck Laughing

Thanks GOd of Electro I still have my nord modular G1 Twisted Evil
Thanks "Kristof Middendorf" & "Tony Smyth" for the "Patchs_categorized" bank for my NM (essential for me to work)
So I can keep on groovin on my project, bouncing audio track of my NM Wink

I keep you all in touch!
Thanks for your support Razz

Gomidas Wink
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zynthetix



Joined: Jun 12, 2003
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PostPosted: Sun Jul 11, 2004 9:36 am    Post subject: Reply with quote  Mark this post and the followings unread

My keys version of the G2 needs a driver re-installed every time I unplug it from the USB and plug it in again while the OS (winXP) is running. This is avoidable by shutting the computer down first. This might be a simple, stupid question, but have you tried restarting the computer(s) with the G2 engine plugged into it?
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gomidas



Joined: Jul 09, 2004
Posts: 365
Location: La Ciotat, France
Audio files: 1
G2 patch files: 6

PostPosted: Mon Jul 12, 2004 2:54 am    Post subject: Reply with quote  Mark this post and the followings unread

zynthetix wrote:
have you tried restarting the computer(s) with the G2 engine plugged into it?


I think I did it a few times, but I'll try it again to be sure Wink

But I must take one G2 Engine out of the box, because they are both ready to go back to their manufacturer Smile

I keep you in touch, thanks for the tip Wink
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