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 Forum index » Clavia Nord Modular » G2 FAQ
Please help! Editor and G2 not talking to each other
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Suilebhain



Joined: Jan 25, 2007
Posts: 6
Location: Florida

PostPosted: Tue Jul 17, 2007 10:46 pm    Post subject: Please help! Editor and G2 not talking to each other Reply with quote  Mark this post and the followings unread

I recently bought a G2 Engine and have not been able to get the Editor to recognize that it is hooked up. I have not gotten any response to my other posts within other threads so I am starting my own thread in the hope that someone can help me as I am extremely frustrated at this point.

I am running Windows XP.

The Editor and G2 software are both 1.4

I have installed the USB driver. Also, I have tried a different cable. The G2 is plugged diretly in, no hub in use.

My PC recognizes the G2 via USB and if I unplug it or turn it off I get the message that the USB has been unplugged.

In the manual there is something called Slot Buttons, then Connection Indicators, then the Perf button. They are in the top row, next to the Perf name and Master Clock. Well, in my editor, they do not even show up. The Editor behaves as if nothing is connected to it.
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iPassenger



Joined: Jan 27, 2007
Posts: 1067
Location: Sheffield, UK
Audio files: 5
G2 patch files: 78

PostPosted: Wed Jul 18, 2007 2:42 am    Post subject: Reply with quote  Mark this post and the followings unread

That doesn't sound good, maybe you should give clavia a call. o r perhaps re:downlaod and install the editor software, maybe your copy has a bug.

As far as I am aware, once it is installed it should work as soon as you switch it on, i am pretty sure mine worked without any such problems.

R.

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Suilebhain



Joined: Jan 25, 2007
Posts: 6
Location: Florida

PostPosted: Thu Jul 19, 2007 9:25 pm    Post subject: Reply with quote  Mark this post and the followings unread

So it is kinda sounding like I am screwed.
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blue hell
Site Admin


Joined: Apr 03, 2004
Posts: 24085
Location: The Netherlands, Enschede
Audio files: 278
G2 patch files: 320

PostPosted: Fri Jul 20, 2007 12:38 pm    Post subject: Reply with quote  Mark this post and the followings unread

Suilebhain wrote:
So it is kinda sounding like I am screwed.


Before thinking that maybe you could first try if it works on some other computer ...

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Jan
also .. could someone please turn down the thermostat a bit.
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Jason



Joined: Aug 12, 2004
Posts: 466
Location: Los Angeles, CA. USA

PostPosted: Fri Jul 20, 2007 8:44 pm    Post subject: Reply with quote  Mark this post and the followings unread

I would actually reinstall the USB driver. Also use the same USB port you installed it on when you do install it. Or perhaps just uninstalling the editor software and reinstalling if that doesn't work etc.

Trying on another computer would be handy if reinstalling the USB driver doesnt fix it.
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cappy2112



Joined: Dec 24, 2004
Posts: 2466
Location: San Jose, California
Audio files: 2
G2 patch files: 1

PostPosted: Sat Jul 21, 2007 9:28 am    Post subject: Re: Please help! Editor and G2 not talking to each other Reply with quote  Mark this post and the followings unread

Suilebhain wrote:
I recently bought a G2 Engine and have not been able to get the Editor to recognize that it is hooked up. I have not gotten any response to my other posts within other threads so I am starting my own thread in the hope that someone can help me as I am extremely frustrated at this point.

I am running Windows XP.

The Editor and G2 software are both 1.4

I have installed the USB driver. Also, I have tried a different cable. The G2 is plugged diretly in, no hub in use.

My PC recognizes the G2 via USB and if I unplug it or turn it off I get the message that the USB has been unplugged.

In the manual there is something called Slot Buttons, then Connection Indicators, then the Perf button. They are in the top row, next to the Perf name and Master Clock. Well, in my editor, they do not even show up. The Editor behaves as if nothing is connected to it.


try other USB devices in the same USB port, to separate the problem from the USB hardware on the computer, and the G2 hardware & software.
Cheap USB connectors that get used a lot don't make good contact with devices that are plugged in.
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maxheadwound



Joined: Sep 20, 2008
Posts: 1
Location: Portland, OR

PostPosted: Sat Sep 20, 2008 12:21 am    Post subject:   Reply with quote  Mark this post and the followings unread

I had this EXACT same problem (except I have XP SP3), and the solution was to reinstall the G2 driver. Many thanks to Jason for this suggestion!

To reinstall the driver:
1) Put the Nord CD in your CD drive.
2) Open up Control Panel->System->Hardware->Device Manager
3) Plug in and turn on the G2. You should see "Clavia USB Driver" appear under the "Sound, video and game controllers" section
4) Right click on that entry and go to the "Drivers" tab.
5) Click "Update Driver..." and tell it exactly where to find the G2 driver on the Nord disc.

After the driver was installed, I opened up the G2 Editor and the patch loaded up, no problems. Again, thanks Jason!
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blue hell
Site Admin


Joined: Apr 03, 2004
Posts: 24085
Location: The Netherlands, Enschede
Audio files: 278
G2 patch files: 320

PostPosted: Sat Sep 20, 2008 3:23 am    Post subject: Reply with quote  Mark this post and the followings unread

Hmm ... yes windows at times forgets about drivers indeed. Good you tried!


And welcome

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Jan
also .. could someone please turn down the thermostat a bit.
Posted Image, might have been reduced in size. Click Image to view fullscreen.
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Jason



Joined: Aug 12, 2004
Posts: 466
Location: Los Angeles, CA. USA

PostPosted: Sat Sep 20, 2008 5:04 am    Post subject: Reply with quote  Mark this post and the followings unread

Glad to help and Welcome to the forum!

Enjoy your G2

compress welcome bounce
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