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Native Instruments - Reaktor 5 Update Problem
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Ohm-e-one



Joined: Mar 27, 2009
Posts: 2
Location: USA

PostPosted: Fri Mar 27, 2009 4:35 pm    Post subject:  Native Instruments - Reaktor 5 Update Problem
Subject description: Problems Updating Reaktor 5 to 5.1.2.
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I am a devoted user of Native Instruments products. I have purchased Reaktor 4, Pro-53, Kontakt 2 and my latest purchase from NI was Reaktor 5. I never had a problem updating my programs but for some reason they changed the protocol for updating programs and now I can't get my update file from them. The thing is that, according to them, I used the wrong procedure to activate my Reaktor 5 and now it wont show whenever I look in their update page. I see Kontakt 2 and Reaktor 4, etc.... but no Reaktor 5. All I want is to update my Reaktor 5 to Reaktor 5.1.2.. I paid good money for these softwares as I purchased before they lowered their prices for Reaktor and Kontakt. I don't want to have to re-install as that would be a big mess. I have been using Reaktor 5 for a while and already have a lot of user-built synths and FX's that could be lost.
If any one knows how I can get a copy of the update file for Reaktor 5.1.2. please let me know!!! I need just the update and not the whole program. Thanx in advance!!!
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BobTheDog



Joined: Feb 28, 2005
Posts: 4044
Location: England
Audio files: 32
G2 patch files: 15

PostPosted: Sat Mar 28, 2009 12:26 am    Post subject: Reply with quote  Mark this post and the followings unread

Sounds strange to me, NI know what you have, talk to them!
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Ohm-e-one



Joined: Mar 27, 2009
Posts: 2
Location: USA

PostPosted: Sat Mar 28, 2009 8:52 am    Post subject: Exactly the problem...
Subject description: !!!
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Don't you think I have tried!!! Their answer is: " you used the wrong activation procedure/tool "

Like I said... the problem is that they don't show my Reaktor 5 in their update page. Everything else shows except Reaktor 5. With it not showing, I just can't get the update. How do I make it show Reaktor 5 in my update page when I already have Reaktor 5 activated?
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BobTheDog



Joined: Feb 28, 2005
Posts: 4044
Location: England
Audio files: 32
G2 patch files: 15

PostPosted: Sat Mar 28, 2009 2:26 pm    Post subject: Reply with quote  Mark this post and the followings unread

If You go here http://www.native-instruments.com/forums.html?register&action=MngAuth and log on with your details is Reaktor 5 listed?

Cheers

Andy
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BobTheDog



Joined: Feb 28, 2005
Posts: 4044
Location: England
Audio files: 32
G2 patch files: 15

PostPosted: Sat Mar 28, 2009 2:27 pm    Post subject: Reply with quote  Mark this post and the followings unread

Also try posting here http://www.native-instruments.com/forum/forumdisplay.php?f=130
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