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 Forum index » DIY Hardware and Software » Developers' Corner
Selco knobs
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intellijel



Joined: Sep 10, 2006
Posts: 67
Location: Vancouver, BC

PostPosted: Mon Dec 21, 2009 10:22 am    Post subject: Selco knobs Reply with quote  Mark this post and the followings unread

Wow I am having a terrible experience with Selco knobs! I wanted to
purchase tactile button caps but their website has very minimal
documentation on the dimensions for the product I was interested in.
There are no tolerances listed and the drawing makes the cap look like
it is tapered but there is no supporting dimensions for this.
When I requested more data they did not provide it. When I asked if
they could send me a single cap as a product sample to measure myself
they said no and gave no reason!
I even requested a quote on purchasing 600 of them and they would not
give it to me. Seems like very poor business practice for a company in
a country with tough economic times Razz
Maybe I am simply too small of a customer but I thought they could at
least have the courtesy to explain this to me.
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