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 Forum index » Instruments and Equipment » Nord Lead and Nord Wave synths
My Nord Electro boots with an error message!
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egregor1



Joined: Jan 10, 2008
Posts: 4
Location: NYC, USA

PostPosted: Thu Jan 10, 2008 8:47 pm    Post subject: My Nord Electro boots with an error message!
Subject description: When powered on, the little display gives a cryptic error message and the instrument won't play.
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It was actually in the middle of a gig a couple nights ago that my Nord Electro spontaneously powered off. While the rest of the band played on, I toggled the power switch, and when the instrument rebooted, the two-digit display (which typically shows "EL" and then "2.0" when starting up) showed "EL", then "E.7", then "rd" which remained indefinitely.

Now back at home and licking my wounds, the instrument continues to show "EL","E.7","rd" when powered up and won't make a sound.

Has anyone else ever seen this or similar error message?

Do the experts think this is a software problem or could something dire be wrong with the electronics?

Many thanks for your help in advance, I'm crippled without the great sounds of my Nord.

-Evan
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Wout Blommers



Joined: Sep 07, 2003
Posts: 4504
Location: The Hague - The Netherlands
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PostPosted: Thu Jan 10, 2008 10:24 pm    Post subject: Reply with quote  Mark this post and the followings unread

welcome egregor1

I don't have a list stating all error messages, but at first I advise you to upen up the red hood and check all the cables inside the Electro. To open up unscrew the wooden sides, the screws at the back and some of the large ones at the bottum of the instrument. It doesn't happen often to the Electro, but due to transport, special to gigs, cables tend to get unconnected. Check it all.

Wout
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egregor1



Joined: Jan 10, 2008
Posts: 4
Location: NYC, USA

PostPosted: Fri Jan 11, 2008 1:33 pm    Post subject: Reply with quote  Mark this post and the followings unread

Thanks for the welcome, Wout!

Here's an update with a happy ending:

I opened up the board and checked all the cables. They were all still connected but the board was pretty dirty. I wiped down (with alcohol) most of the contacts and some other components and generally cleared the interior of the instrument of crap, which had accumulated all sorts of dust, hair, and other crud including (!) a guitar pick and a necklace pendant. I guess when you're gigging a lot you never know what's going to get down in there.

After reassembly, the board was still unresponsive in the same way I described. I hooked up the board to my computer via MIDI & USB and did a full reinstall of the OS and piano samples. Then, voila! it started up and played without a hitch! Hooray!

Conclusion: although I can't be 100% sure, I suspect that the pendant floating around (which I'm pretty sure got in there just before the gig, as someone else was loading my gear) brushed up against something and caused a short that wiped the board memory or something similar. Nothing physical in the Nord seems to be permanently damaged and after reloading the software, all systems are go!

-Evan
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Blue Hell
Site Admin


Joined: Apr 03, 2004
Posts: 20262
Location: The Netherlands, Enschede
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PostPosted: Fri Jan 11, 2008 1:43 pm    Post subject: Reply with quote  Mark this post and the followings unread

egregor1 wrote:
a necklace pendant.


Ouch, that's a nasty bug, good you gave it a new home Very Happy

_________________
Jan
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Wout Blommers



Joined: Sep 07, 2003
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PostPosted: Fri Jan 11, 2008 1:55 pm    Post subject: Reply with quote  Mark this post and the followings unread

So E7 means 'jewelry inside' Smile

Wout
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egregor1



Joined: Jan 10, 2008
Posts: 4
Location: NYC, USA

PostPosted: Fri Jan 11, 2008 2:16 pm    Post subject: Reply with quote  Mark this post and the followings unread

Yes, exactly. :}

I guess you can add that to your list of error codes!

Thanks for your responses.
-Evan

Wout Blommers wrote:
So E7 means 'jewelry inside' Smile
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nordlove



Joined: May 22, 2012
Posts: 1
Location: New York

PostPosted: Tue May 22, 2012 9:07 am    Post subject: Reply with quote  Mark this post and the followings unread

So I have an extra issue to add to this error code... just last week my nord electro 2 started booting up with this same error code, and when I connected it with usb and midi cables and downloaded all the necessary software etc... the 'electro tool' boots up with a message saying 'No Nord Electro Found, check USB connection'.
I've tried two usb cables, both of which are in working order...

Any ideas? Please help, I'm really getting frustrated now.

thanks!!!
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Wout Blommers



Joined: Sep 07, 2003
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Location: The Hague - The Netherlands
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PostPosted: Sun May 27, 2012 8:05 am    Post subject: Reply with quote  Mark this post and the followings unread

Hi and welcome

Better is to contact http://electro-music.com/forum/profile.php?mode=viewprofile&u=25670
Pablo is the service tech of the American distributor.
He knows best what to do and is member of this forum.

Wout
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