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 Forum index » Clavia Nord Modular » Bugs
G2X Pitch Stick Weirdness
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mtvic



Joined: Feb 03, 2003
Posts: 481
Location: Quakertown,PA

PostPosted: Mon Feb 18, 2008 6:36 pm    Post subject: G2X Pitch Stick Weirdness Reply with quote  Mark this post and the followings unread

Could the pitch stick on my G2 be out of calibration?
It does not track well i.e. ,wobbly pitching and takes some time for the sound to return to the played keys tone.
I have tried adjusting the bend amount to no avail.
Is there any hardware adjustments inside that could be made to correct this?
An adjustment screw perhaps?

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Blue Hell
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Joined: Apr 03, 2004
Posts: 20280
Location: The Netherlands, Enschede
Audio files: 143
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PostPosted: Mon Feb 18, 2008 6:46 pm    Post subject: Reply with quote  Mark this post and the followings unread

The pitch stick has a mechanical vulnerability ... it works with pressure sensitive resistors glued onto a bent piece of metal, sometimes they loosen up and that means they go weird, it also means repair is needed ... I fear you ran into that Crying or Very sad
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Jan
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mtvic



Joined: Feb 03, 2003
Posts: 481
Location: Quakertown,PA

PostPosted: Tue Feb 19, 2008 8:44 pm    Post subject: Reply with quote  Mark this post and the followings unread

Jan
Is there a way to reglue or repair without sending it in for repair, my warranty has expired.

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ian-s



Joined: Apr 01, 2004
Posts: 2565
Location: Auckland, New Zealand
Audio files: 42
G2 patch files: 601

PostPosted: Wed Feb 20, 2008 2:09 am    Post subject: Reply with quote  Mark this post and the followings unread

I had my pitch stick replaced a couple of years ago. You could maybe get the part from Clavia and install it yourself. Only three wires to reconnect from memory.
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mtvic



Joined: Feb 03, 2003
Posts: 481
Location: Quakertown,PA

PostPosted: Wed Feb 20, 2008 4:23 am    Post subject: Reply with quote  Mark this post and the followings unread

Sounds like the right thing to do.
There is a Clavia authorized service center in the area,
maybe I can order from them and replace it myself.

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mtvic



Joined: Feb 03, 2003
Posts: 481
Location: Quakertown,PA

PostPosted: Wed Feb 20, 2008 6:08 pm    Post subject: Success g2x pitch stick weirdness Reply with quote  Mark this post and the followings unread

mailed Jason At Nord US
here is the scoop


"From: "Jason Stanfield" <jason> Add Mobile Alert
To: "Michael Victor" <mtv022002>
Date: Wed, 20 Feb 2008 18:15:06 -0500
Subject: RE: Support From Michael Victor

They're $75, and yes I'll sell one to you direct.

Call me at [866] 855-2156 after 10am EDT and provide a credit card & shipping address.

Make sure to remind me of this email and that it's a pitch stick for a G2X … they're longer than the ones for the Leads



Jason Stanfield

Product Manager

Nord USA

jason@nordusa.com

[866] 855-2156"


info for future reference

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ian-s



Joined: Apr 01, 2004
Posts: 2565
Location: Auckland, New Zealand
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PostPosted: Wed Feb 20, 2008 9:25 pm    Post subject: Re: Success g2x pitch stick weirdness Reply with quote  Mark this post and the followings unread

mtvic wrote:
mailed Jason At Nord US
here is the scoop

...

They're $75, and yes I'll sell one to you direct.

...


That's good news I guess.

I had mine replaced by a serviceman back in 2005ish and was only charged 30NZD all up(=15USD in those days)
Maybe I got a good price because it was only a few months out of warranty. Smile

Off topic, I bought an expensive (2-3K) swivel chair 5 and a half years ago. Recently, one of the arm rests developed a small split which my three year old Liam, happily picked at till he exposed the sharp metal sub structure.

I took the arm off and walked down to the store I bought the chair from to see if I could get a replacement. The shop had moved to new premises across the road. I had no proof of purchase and they had no record of me on computer but the salesman called the agent. He then offered to courier a complete new pair of arms to my address, at no cost Shocked

The arms arrived but wouldn't fit because they were for a newer model. I managed to unscrew the arm rest parts and the chair is as good as new.
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mtvic



Joined: Feb 03, 2003
Posts: 481
Location: Quakertown,PA

PostPosted: Thu Feb 21, 2008 4:31 am    Post subject: Reply with quote  Mark this post and the followings unread

I have received some knobs that had come off my DSI Desktop evolver.
Just dropped an e-mail to Dave explaining the design flaw of the knobs being loose and falling off .
He sent me a set free of charge.

Then again;same situation with my novation xio synth.
Novation came through with some free replacements even during
NAMM show 2008!
And again from Jason for my nord lead 2X ,
when it slid from my X stand and broke off a key he came through for me with a free replacement .

I guess mechanical parts like the pitch stick assembly for the G2 are not
free but,75 dollars isn't an unreasonable price for such a part.
One thing is for sure, Clavia US has quick response for technical issues.
Once again,
thanks for your help Ian and Jan,
You gotta love electro-music.com Exclamation
Very Happy Very Happy

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mtvic



Joined: Feb 03, 2003
Posts: 481
Location: Quakertown,PA

PostPosted: Fri Feb 22, 2008 4:32 am    Post subject: Reply with quote  Mark this post and the followings unread

A replacement is on its way!!!
I am thankful for all of your assistance.
I will post again when it arrives.
In case I need assistance with the installation
m

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mtvic



Joined: Feb 03, 2003
Posts: 481
Location: Quakertown,PA

PostPosted: Thu Feb 28, 2008 10:06 am    Post subject: Reply with quote  Mark this post and the followings unread

Replacement has arrived .
Now its time to crack open the g2x and get the iron hot .
Installation should be simple .
If any problems arise I'll be sure to consult.
m

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mtvic



Joined: Feb 03, 2003
Posts: 481
Location: Quakertown,PA

PostPosted: Mon Mar 10, 2008 5:54 pm    Post subject: Reply with quote  Mark this post and the followings unread

Operation Pitch stick
Completed without an iron
Open
Cut
Splice Wires X 8 (2 RED ,2 BLUE X 2
add new part (Pitch Stick)
Crimp on disconnects X 4
Connect disconnects
CLOSE
PLAY
SUCCESS

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Blue Hell
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Joined: Apr 03, 2004
Posts: 20280
Location: The Netherlands, Enschede
Audio files: 143
G2 patch files: 318

PostPosted: Mon Mar 10, 2008 6:41 pm    Post subject: Reply with quote  Mark this post and the followings unread

Cool Laughing
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onosendai



Joined: Apr 05, 2006
Posts: 42
Location: France
G2 patch files: 4

PostPosted: Sat Nov 06, 2010 1:02 pm    Post subject: Reply with quote  Mark this post and the followings unread

I have to replace mine.

How do you open a G2 ? I've tried to remove all the up screw but i can't open it. Bottom screw ?
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varice



Joined: Dec 29, 2004
Posts: 711
Location: Northeastern shore of Toledo Bend
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PostPosted: Sat Nov 06, 2010 5:51 pm    Post subject: Reply with quote  Mark this post and the followings unread

onosendai wrote:
I have to replace mine.

How do you open a G2 ? I've tried to remove all the up screw but i can't open it. Bottom screw ?

Yes, there are also some screws on the bottom of the case that need to be removed, but there are many screws that do not. The instructions for installing the expansion board tell what needs to be done to properly open the case:

http://www.clavia.se/G2/V1_10/G2expansionboard.pdf

Good luck with your repair!

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onosendai



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PostPosted: Sat Nov 06, 2010 6:27 pm    Post subject: Reply with quote  Mark this post and the followings unread

Done ! Thanks Smile

But i have new questions

Open <-- Check !!
Cut <-- Cut what ? Pitch Stick wire ?
Splice Wires X 8 (2 RED ,2 BLUE X 2 <-- What does that mean ?
add new part (Pitch Stick) <-- I see
Crimp on disconnects X 4 <-- What does that mean ?
Connect disconnects <-- What ? Smile
CLOSE <-- easy
PLAY <-- ahah too easy
SUCCESS <-- it will be nice
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Nodular



Joined: May 05, 2005
Posts: 74
Location: Milano
G2 patch files: 7

PostPosted: Thu Jul 21, 2011 7:42 am    Post subject: Reply with quote  Mark this post and the followings unread

Hello,
this is strange.
Pitch Stick weirdness started gradually on my G2X.
After a 2 months period the stick was working really bad so I ordered a couple of replacements.
They arrived quickly and I immediately replaced the faulty stick with a new one.
SURPRISE !!!
The problem is still there, even if a minimal improvement can be noticed.

Shocked

Any idea of what could have happened anybody ?

...
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boxcolony



Joined: Apr 30, 2008
Posts: 44
Location: Philippines
G2 patch files: 1

PostPosted: Sun Jul 31, 2011 11:09 pm    Post subject: Reply with quote  Mark this post and the followings unread

It happened to me too, bad for me I ordered 2 pitch sticks. one came in as factory defect the other went well for two weeks then eventually wore off. Sad

As you check the Stick it has two main component, the resisitive plate (two) and other unknown white element (two) just on top of the 4 soldered red and blue wires.

My guess is that the two white components are the defective part/s.

Sad
[quote="Nodular"]Hello,
this is strange.
Pitch Stick weirdness started gradually on my G2X.
After a 2 months period the stick was working really bad so I ordered a couple of replacements.
They arrived quickly and I immediately replaced the faulty stick with a new one.
SURPRISE !!!
The problem is still there, even if a minimal improvement can be noticed.

Shocked

Any idea of what could have happened anybody ?


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Nodular



Joined: May 05, 2005
Posts: 74
Location: Milano
G2 patch files: 7

PostPosted: Mon Nov 25, 2013 6:15 am    Post subject: Reply with quote  Mark this post and the followings unread

Nodular wrote:

SURPRISE !!!
The problem is still there, even if a minimal improvement can be noticed.

Shocked

Any idea of what could have happened anybody ?

...


Well... this is strange. I'm returning with an odd fact. Gradually, slowly, but relentlessly, my repaired pitch stick, became more and more stable until now that it's working flawlessly every-time I turn up the synth. Shocked
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Blue Hell
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Joined: Apr 03, 2004
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Audio files: 143
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PostPosted: Mon Nov 25, 2013 8:25 am    Post subject: Reply with quote  Mark this post and the followings unread

Shocked

You didn't give the G2 any booze did you?

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Nodular



Joined: May 05, 2005
Posts: 74
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PostPosted: Mon Dec 02, 2013 7:18 am    Post subject: Reply with quote  Mark this post and the followings unread

nope Smile
And maybe that's why the mic input is really dead on my G2X. I should have been more indulgent with booze. Rolling Eyes
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