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satori
Joined: Dec 02, 2004 Posts: 3 Location: Hartford, CT
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Posted: Mon Sep 17, 2007 7:27 am Post subject:
G2 Service US |
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Hello,
My G2 Keyboard no longer has a functional "out 4". It just stopped working for no reason, and i haven't heard back from Clavia Support yet. Does anyone know of any service centers in the US? I was right in the middle of recording a song that requires all 4 outputs, so I am now in a bind.
Thanks in advance,
-Tim
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elektro80
Site Admin
Joined: Mar 25, 2003 Posts: 21959 Location: Norway
Audio files: 14
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satori
Joined: Dec 02, 2004 Posts: 3 Location: Hartford, CT
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Posted: Tue Sep 18, 2007 6:22 am Post subject:
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thanks! |
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cappy2112
Joined: Dec 24, 2004 Posts: 2465 Location: San Jose, California
Audio files: 2
G2 patch files: 1
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Posted: Tue Sep 18, 2007 10:05 am Post subject:
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elektro80 wrote: | http://www.nordusa.com/service.html
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Good luck with those guys.
They've never returned my emails or phone call. Last edited by cappy2112 on Wed Sep 19, 2007 8:41 am; edited 1 time in total |
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satori
Joined: Dec 02, 2004 Posts: 3 Location: Hartford, CT
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Posted: Wed Sep 19, 2007 8:36 am Post subject:
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I'm so stupid... Once i figured out how much a repair would be, I doubled checked "out 4", and of course it works fine. It was just a messed up cable LOL.
Thanks for the help. |
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cappy2112
Joined: Dec 24, 2004 Posts: 2465 Location: San Jose, California
Audio files: 2
G2 patch files: 1
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Posted: Wed Sep 19, 2007 11:45 am Post subject:
Re: G2 Service US |
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satori wrote: | Hello,
My G2 Keyboard no longer has a functional "out 4". It just stopped working for no reason, and i haven't heard back from Clavia Support yet. Does anyone know of any service centers in the US? I was right in the middle of recording a song that requires all 4 outputs, so I am now in a bind.
Thanks in advance,
-Tim
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I think I may have killed one of the channels on the Headphone jack, by accidentally plugging a signal into it, instead of the jack next to it.
Too bad that the headphone jack isn't located far away from the inputs.
Does anyone have a good closeup picture of the circuit board near the headphone jack- or know what kind of amplifier IC is used for the headphone out?
If it's a garden variety chip I may just try scoping the output on the chip itself to see if there is a signal there, and replacing it myself.
(now where did I leave my reading glasses?) |
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blue hell
Site Admin
Joined: Apr 03, 2004 Posts: 24079 Location: The Netherlands, Enschede
Audio files: 278
G2 patch files: 320
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Posted: Wed Sep 19, 2007 1:41 pm Post subject:
Re: G2 Service US |
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cappy2112 wrote: | (now where did I leave my reading glasses?) |
Well, as long as you can compute without reading glasses at least you won't need the glasses to find the glasses _________________ Jan
also .. could someone please turn down the thermostat a bit.
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cappy2112
Joined: Dec 24, 2004 Posts: 2465 Location: San Jose, California
Audio files: 2
G2 patch files: 1
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Posted: Wed Sep 19, 2007 7:52 pm Post subject:
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elektro80 wrote: | http://www.nordusa.com/service.html
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Has anyone here actually talked to or have gotten responses from Nordusa? |
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cappy2112
Joined: Dec 24, 2004 Posts: 2465 Location: San Jose, California
Audio files: 2
G2 patch files: 1
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Posted: Wed Sep 19, 2007 7:55 pm Post subject:
Re: G2 Service US |
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Blue Hell wrote: | cappy2112 wrote: | (now where did I leave my reading glasses?) |
Well, as long as you can compute without reading glasses at least you won't need the glasses to find the glasses |
Ahhh yes- The computer will tell me when I've done something wrong.
The G2 (and most audio devices) won't tell me that I've shorted out an output
(until I plug in headphones the next time) |
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mtvic
Joined: Feb 03, 2003 Posts: 523 Location: Townbank Cape May NJ
Audio files: 4
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Posted: Wed Sep 19, 2007 8:24 pm Post subject:
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I dropped my nord lead 2x and snapped off a key just before the electro-music 07 event .
I e-mailed Jason aka Synthlord at the Clavia us site with an explanation and he sent me a new key no charge . _________________ "I'm the transmitter' I give information."
"You're the antenna,catch the vibration."
>>> Kraftwerk Radioactivity<<< |
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Keysandslots
Joined: Aug 18, 2006 Posts: 266 Location: Mississauga, Ontario
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Posted: Thu Sep 20, 2007 5:41 am Post subject:
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I sent a note to NordUSA when my G2X arrived with a dead keyboard and received a reply very quickly regarding a new keyboard. I took the instrument apart and figured out a repair but I was impressed with the quick response.
Randy |
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deknow
Joined: Sep 15, 2004 Posts: 1307 Location: Leominster, MA (USA)
G2 patch files: 15
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Posted: Fri Sep 21, 2007 6:24 am Post subject:
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...i also have had very good service from nordusa. i had a problem with an engine...but it worked for the tech at nordusa. they were very communicative, and willing to listen to my concerns (left it on for several days...tried to make it fail by flexing the board, etc).
deknow |
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