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DO NOT BUY FROM MUSICCOMPUTING.COM
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SPIKE the Percussionist



Joined: Jun 06, 2006
Posts: 74
Location: manipulate.net

PostPosted: Fri Oct 26, 2012 10:05 am    Post subject: DO NOT BUY FROM MUSICCOMPUTING.COM
Subject description: MUSICCOMPUTING.COM
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Had a brutal reminder yesterday when I was sent this new really cool product:

http://www.youtube.com/watch?v=4HHiXqcyu2M

Which leads me to this rant:

A while back I was doing an entire redesign of The Noiz Temple (my studio) and my head engineer and I decided that we wanted to do away with hardware as a control interface. I mean...with things changing daily in the virtual world why limit yourself to a hardware only interface?

So...
We figured that we needed a giant iPad type thing to control EVERYTHING.
Found a few companies offering things and stumbled onto this company in Austin, TX owned by Victor Wong called Music Computing.

They sell a touch screen interface that works with any DAW and is supposed to work in a Mac environment. After several discussions with them and making it VERY clear that my studio is strictly a Mac environment we proceeded with having the product made for us.

We received it and to our dismay it did NOT work as advertised and as stated by their sales people on a Mac.
Not even close.
It was horrible.

So then they said it needed some tweeks and we had to send it back.

Once we got it back it was the same or worse.

I returned the device after arguing with them about it because they apparently do not take returns.

What ended up being agreed upon was about a $350 "restocking fee".

I had no choice since they had $1500 or so of my money and I was stuck with a useless touchscreen thing.

This is their website:

http://www.musiccomputing.com/

This is the product:

http://www.musiccomputing.com/store/product.php?productid=17635&cat=250&page=1

_________________


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[[more noiz!]]

SPIKE the Percussionist

- http://www.manipulate.net -

ASTROGENIC HALLUCINAUTING
CoRE - Troupe Music Director
DOGGEBI
morgue city
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EdisonRex
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Joined: Mar 07, 2007
Posts: 4579
Location: London, UK
Audio files: 172

PostPosted: Sat Oct 27, 2012 5:11 pm    Post subject: Reply with quote  Mark this post and the followings unread

Quote:


Please note: Currently Mac OS X is supported as single touch.


Is this disclaimer on the product description relevant?

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EGM: What does retro mean to you?
Parker: Like, old and outdated.


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SPIKE the Percussionist



Joined: Jun 06, 2006
Posts: 74
Location: manipulate.net

PostPosted: Sat Oct 27, 2012 10:49 pm    Post subject: Reply with quote  Mark this post and the followings unread

EdisonRex wrote:
Quote:


Please note: Currently Mac OS X is supported as single touch.


Is this disclaimer on the product description relevant?


No.

Trust me...it is not even remotely useable.

Even one touch is erratic and you can't manipulate the items on the screen.

_________________


++

[[more noiz!]]

SPIKE the Percussionist

- http://www.manipulate.net -

ASTROGENIC HALLUCINAUTING
CoRE - Troupe Music Director
DOGGEBI
morgue city
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