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 Forum index » Clavia Nord Modular » NM Classic (NM1 or G1)
Nord Modular Knobs?
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Ka5par



Joined: Apr 08, 2008
Posts: 14
Location: Estonia

PostPosted: Fri Feb 26, 2021 3:04 am    Post subject: Nord Modular Knobs? Reply with quote  Mark this post and the followings unread

Does anybody know where to get them in Europe?
The plastic part of the knobs has started to crumble with age and I'd like to replace some of them.

I found one in the USA, but would be more practical to get them locally - shipping, taxes, Clavia being Swedish and all Smile

https://syntaur.com/Items.php?Item=4660

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mush



Joined: Jul 26, 2007
Posts: 56
Location: copenhagen noise lab, denmark
Audio files: 2
G2 patch files: 2

PostPosted: Sat Mar 27, 2021 11:24 pm    Post subject: Reply with quote  Mark this post and the followings unread

Have you contacted clavia/nord keyboards support? My G2 encoder broke and they sent me a replacement - free of charge, they even payed for shipping. Probably the nicest customer support I've ever gotten, including the conversations on email.
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Ka5par



Joined: Apr 08, 2008
Posts: 14
Location: Estonia

PostPosted: Sun Mar 28, 2021 3:10 am    Post subject: Reply with quote  Mark this post and the followings unread

I haven't because of this text on the webpage:

"In need of spare parts or maintenance?

Warranty and maintenance is handled by our distributors, and in some cases by special service centers. Please consult your point of purchase for detailed information."

But I'll try just in case.

Bought it from Thomann, about 13 years ago, so it's understandable if I don't get anywhere.

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Ka5par



Joined: Apr 08, 2008
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PostPosted: Mon Apr 19, 2021 10:52 am    Post subject: Reply with quote  Mark this post and the followings unread

Tried, wrote to Clavia, but no reply whatsoever.
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cebec



Joined: Apr 19, 2004
Posts: 1093
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PostPosted: Wed Apr 21, 2021 5:43 am    Post subject: Reply with quote  Mark this post and the followings unread

I got them from syntaur in the past with no issues, for what it's worth.
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KarmanHardon



Joined: Jan 14, 2007
Posts: 141
Location: Montreal
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PostPosted: Tue Sep 21, 2021 9:19 am    Post subject: Reply with quote  Mark this post and the followings unread

Knob 16 on mine died a few weeks ago. And some others that I use less are a bit twitchy, send jitttery data...
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