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cappy2112



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PostPosted: Thu Dec 20, 2007 7:13 pm    Post subject: Reply with quote  Mark this post and the followings unread

Blue Hell wrote:
Hmm, seems to be a change in intentions ... was to be expected I guess.



Another approach would be for G2 users on E-M to pick the top 5 (or lets pick another number that is reasonable) bugs, send a formal letter of request to Clavia and ask that they fix these problems, and have the names of as many G2 users from electro-music as possible (listing their City and/or Country next to their name).

If we request for the most serious bug fixes as opposed to new any features, it may be more easily received, than if we ask for everything on our wish list.

At this point, what do we have to lose?
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Kassen
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PostPosted: Thu Dec 20, 2007 7:20 pm    Post subject: Reply with quote  Mark this post and the followings unread

cappy2112 wrote:

Lets be realistic, what released products don't have bugs in them?

Just how is a 4-5 person company going to survive by expending resources
on an older product which may not be bringing in as much money as the new ones?


A better question might be how is a company like Clavia going to survive if they treat their customers like this?

Frankly I'm long past caring if they survive, it's not the first time they did this.

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cappy2112



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PostPosted: Fri Dec 21, 2007 12:48 am    Post subject: Reply with quote  Mark this post and the followings unread

Kassen wrote:
cappy2112 wrote:

Lets be realistic, what released products don't have bugs in them?

Just how is a 4-5 person company going to survive by expending resources
on an older product which may not be bringing in as much money as the new ones?


A better question might be how is a company like Clavia going to survive if they treat their customers like this?

Frankly I'm long past caring if they survive, it's not the first time they did this.


Is Microsoft still making money on Windows 98?
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Tim Kleinert



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PostPosted: Fri Dec 21, 2007 1:13 am    Post subject: Reply with quote  Mark this post and the followings unread

cappy2112 wrote:

Lets be realistic, what released products don't have bugs in them?

I'm sorry, but that is the shittiest excuse. Even if it may be true, it by all means still isn't justifiable -quite on the contrary.

cappy2112 wrote:
Just how is a 4-5 person company going to survive by expending resources on an older product which may not be bringing in as much money as the new ones?

I don't consider an item they still are selling an "older product". And anyway, as a customer, their lack of staff is not and should not be my concern. If their business strategies (or lack thereof) result in them being understaffed because of meager profits, that should not be my problem. I am still morally (and perhaps even legally) entitled to a fully working product.

Last edited by Tim Kleinert on Fri Dec 21, 2007 1:41 am; edited 3 times in total
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Tim Kleinert



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PostPosted: Fri Dec 21, 2007 1:17 am    Post subject: Reply with quote  Mark this post and the followings unread

cappy2112 wrote:

Is Microsoft still making money on Windows 98?

Is Microsoft still selling Windows 98? Wink
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Tim Kleinert



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PostPosted: Fri Dec 21, 2007 1:27 am    Post subject: Reply with quote  Mark this post and the followings unread

cappy2112 wrote:

Another approach would be for G2 users on E-M to pick the top 5 (or lets pick another number that is reasonable) bugs, send a formal letter of request to Clavia and ask that they fix these problems
[...]
If we request for the most serious bug fixes as opposed to new any features, it may be more easily received, than if we ask for everything on our wish list.

As I stated: I don't expect any new features. But I do expect any bugs to be fixed. And not just a "reasonable" top-5. All of them.

Actually, I find it loathsome to have to ask for bugs to be fixed anyway. Where is their sense of responsibility? The G2 bugs are neatly documented here and have been verified by other users too. I mean, we couldn't have made it easier for them.

No, I'm still very pissed off right now...
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cebec



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PostPosted: Fri Dec 21, 2007 6:47 am    Post subject: Reply with quote  Mark this post and the followings unread

And, in addition to suggesting there would be a future update, they told me earlier this year that a UB version of the editor for Mac would be released eventually, as well. Currently, the editor hogs CPU like you wouldn't believe even on a very fast dual core machine.
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iPassenger



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PostPosted: Fri Dec 21, 2007 7:38 am    Post subject: Reply with quote  Mark this post and the followings unread

I am really dissappointed with this news... and the lack of support for vista owners is not on. I don't think keeping a whole other pc around just for editing yr synth is really a good alternative.
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Kassen
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PostPosted: Fri Dec 21, 2007 9:32 am    Post subject: Reply with quote  Mark this post and the followings unread

cappy2112 wrote:


Is Microsoft still making money on Windows 98?


I don't know, maybe they are for site-licenses for companies like large banks? It wouldn't surprise me.

MS does keep releasing important (security) patches for OS's for years after it stops selling those and it announces when it will stop doing so far ahead of time (often years). I'm sure IBM does the same (only stopped supporting OS2 a relatively short while ago), Apple probably does so (I don't know but can't imagine they don't), if you download a version of Ubuntu it says next to the download exactly how long that version will be supported for right as you get it.

All of those have bugs and to a greater or lesser degree the companies are up-front about those and release patches because of them. This is because all of them (in their own ways) want (need) to appeal to professional users who depend on such info to make a planning and depend on such patches to work.

MS has a downright atrocious track-record with bugs and patches BUT I've never heard of them announcing a upgrade with new features to appeal to customers while not releasing one. Vista reportedly needs SP1 badly but the whole release plan around SP1 is relatively open, for example. What Clavia is doing now would be equivalent to MS saying "we now consider Vista finished" right now and leaving it at that.

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PostPosted: Fri Dec 21, 2007 9:36 am    Post subject: Reply with quote  Mark this post and the followings unread

I'd like to clarify that -like Tim- I'm mad at Clavia on ethical grounds and that I merely disagree with Cappy on this point. Cappy is a nice guy.

(can't hurt to have extra clarity when the emotions start flying)

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Tim Kleinert



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PostPosted: Fri Dec 21, 2007 9:58 am    Post subject: Reply with quote  Mark this post and the followings unread

Kassen wrote:
I'd like to clarify that -like Tim- I'm mad at Clavia on ethical grounds and that I merely disagree with Cappy on this point. Cappy is a nice guy.

(can't hurt to have extra clarity when the emotions start flying)

Oh yes, absolutely -good idea, thank you. I don't mean to attack Cappy or anyone else here. It's only the Clavia company that pisses me off. Sorry if I wasn't clear about that.
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PostPosted: Fri Dec 21, 2007 10:06 am    Post subject: Reply with quote  Mark this post and the followings unread

It's consoling to see how our debates on this topic -at the very least- have received their upgrades!

:¬)

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cappy2112



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PostPosted: Fri Dec 21, 2007 11:13 am    Post subject: Reply with quote  Mark this post and the followings unread

Kassen wrote:
I'd like to clarify that -like Tim- I'm mad at Clavia on ethical grounds and that I merely disagree with Cappy on this point. Cappy is a nice guy.

(can't hurt to have extra clarity when the emotions start flying)


I'm not happy about Clavia's decision. Being a part-time pessimist, I somewhat expected this, after what happened with the NM1 as well as having known they have to support 3 new products which have much higher priority. Knowing what demanding schedules can be like and with Clavia having such a small staff, I honestly had very low expectations for anything new for the G2.
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cappy2112



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PostPosted: Fri Dec 21, 2007 11:24 am    Post subject: Reply with quote  Mark this post and the followings unread

tim wrote:
Kassen wrote:
I'd like to clarify that -like Tim- I'm mad at Clavia on ethical grounds and that I merely disagree with Cappy on this point. Cappy is a nice guy.

(can't hurt to have extra clarity when the emotions start flying)

Oh yes, absolutely -good idea, thank you. I don't mean to attack Cappy or anyone else here. It's only the Clavia company that pisses me off. Sorry if I wasn't clear about that.


I didn't take anything as an attack, but thanks for clarifying.
I'm somewhat disappointed in Clavia too.

Well, we will just have to see if some brave souls want to start disassembling the FW & DSP code. You never know what the future holds.
Look at Nomad and G2ools. How many of us gave up hope a long time ago on any type of patch conversion tool. Maybe qfingers has a cousin .....
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dasz



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PostPosted: Fri Dec 21, 2007 1:06 pm    Post subject:   Reply with quote  Mark this post and the followings unread

whoa Crying or Very sad ! ... sigh ... Confused ....

too bad there are soo few highly specialized audio hw dsp software developers in the world. The Blofeld synth software was created by 2 developers - Stefan Stenzel and Wolfram Franke, one harwdare guy - Frank Schneider, and one designer - Axel Hartmann - as seen in their Manual (http://www.waldorfmusic.de/assets/files/products/blofeld/docs/blofeld_manual.pdf)

These few guys are kept busy and have little free time. Imagine spitting out one or more h/w keyboard every year for a few years ...

I'm ok with the h/w OS as it is though ... maybe some bug fixes would be great .. but I gave up hope of new modules some time ago ... but vista support for the usb driver is a must. maybe we need to sign a petition here or something ... maybe someone who lives close to clavia and knows them well, should visit them and meet to discuss it.

but I am happy I bought my Midi Solutions Event Processor - My G2's can now send sysex out, pitchbend out, and trigger a slew of events, or a sequence of them, or select rs7000 patterns ... nice ... the rs7000 sequencers gives me pattern memory, the waldorf xt gives me warmth (and is patchable within the g2 environment via a 1/4" send return loop) and the g2's which excel at my few 100's of grooves andmy drum kits and bass synths ...

Tomorrow will be another day.
/Dasz

Last edited by dasz on Fri Dec 21, 2007 6:42 pm; edited 2 times in total
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Fozzie



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PostPosted: Fri Dec 21, 2007 2:20 pm    Post subject: Reply with quote  Mark this post and the followings unread

I emailed Clavia yesterday and got a reply that boils down to this:

indeed, the previous plans about doing an update have changed (it is not planned anymore). No universal binary is to be expected since there is a workaround. With regard to vista drivers: there is a slight possibility; the Clavia guy would inform internally whether that could be done.

I'm dissapointed about the bugs that will remain, although I can live with it since I enjoy the G2 very much as it is. However, I will be less amused when Clavia doesn't provide any Vista drivers ever, since it will make pc life harder in the future, and I think it's just wrong to sell an expensive synth that doesn't work with the current OS. More emails to Clavia?

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mosc
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PostPosted: Fri Dec 21, 2007 3:44 pm    Post subject: Reply with quote  Mark this post and the followings unread

OMG. This is pretty appalling. I'm going to refrain from ranting until I cool off. I might say something I would regret later on. Crying or Very sad
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v-un-v
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PostPosted: Fri Dec 21, 2007 4:08 pm    Post subject: Reply with quote  Mark this post and the followings unread

Guys, I know this is a pretty poor state of affairs, after all Clavia dropped us G1 users in the shit as well (The OS X beta editor isn't bad, but it ain't great either).......but then they announced the G2. Perhaps Clavia have realised that leaving out the sampling module was a bad move and all will improve including the forum wishes, once the impending G3 is released? Shocked Very Happy

Well- that exactly what happened last time didn't it?

It also makes sense too.

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PostPosted: Fri Dec 21, 2007 4:36 pm    Post subject: Reply with quote  Mark this post and the followings unread

Fozzie wrote:
No universal binary is to be expected since there is a workaround.


Bloody great!! I was counting on this ... the G2 editor runs like crap in Rosetta (at least on my MBPro 2.44 4GB). Very sluggish UI. At least it works though and I'm relieved I jumped ship to the Mac. I feel for you Windows guys because you know at some point you are going to move to Vista.
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PostPosted: Fri Dec 21, 2007 4:57 pm    Post subject: Reply with quote  Mark this post and the followings unread

But yeah- this was exactly what happened with the NM1 OS X editor- it got dropped mid development.

It makes no sense to Clavia to continue this product (G2). I'm just winding up the end part of a degree (BSc) in Industrial Design and I completely understand and sympathise with why Clavia would have done this.

I remember the anger that was happenening when we all found out that Clavia had no plans to improve the NM. Then they bought out the G2. Even those who were closest too Clavia had absolutely no clue that the G2 was going to be announced. Not even Rob or Wout.

It costs too much money to develop these OS updates. I'm sure too that Clavia would rather have you part with your money to buy the next generation of the Nord Modular line wouldn't they?

(I still haven't bought my G2 yet either Crying or Very sad However, I've still got my little red baby though Very Happy )

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Kassen
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PostPosted: Fri Dec 21, 2007 8:38 pm    Post subject: Reply with quote  Mark this post and the followings unread

grimley wrote:
I feel for you Windows guys because you know at some point you are going to move to Vista.


I dunno. Why?

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grimley



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PostPosted: Fri Dec 21, 2007 9:12 pm    Post subject: Reply with quote  Mark this post and the followings unread

Kassen wrote:
grimley wrote:
I feel for you Windows guys because you know at some point you are going to move to Vista.


I dunno. Why?


Well, I'm guessing there aren't too many people here still using Win95. It's feasible that down the road maybe the latest versions of your DAW / soundcard / plugins whatever may not work with XP. Also, people buying new PCs will probably have Vista pre-installed with no WinXP choice, meaning they have to fork out for XP (if MS are still selling it at that point) in order to use their G2.

Now of course Apple may at some point choose to drop Rosetta from OSX Puma/Kitty Cat whatever .... and being as shallow as I am I'll probably choose to upgrade just to get all the pretty new UI features.
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PostPosted: Fri Dec 21, 2007 9:31 pm    Post subject: Reply with quote  Mark this post and the followings unread

A couple of cliches come to mind...

Once bitten, twice shy.

Fool me once, shame on you.
Fool me twice, shame on me.

In any case, whether one likes it or not, Vista is the current and future version of Windows. It's been in production nearly a year. Direct X version 10 is much improved and only runs with Vista. Its just a matter of time before Windows users switch to Vista. The game software will lead the way because Direct X 10 is great for games. At some point most software will only have new versions that run on Vista. It's a tide that can't be turned back. Similarly, for OSX the tide is Universal Binary.

Every Windows software product I have purchased (where the company still exists) has support for Vista, or has announced this intension - except Clavia. I don't know much about OSX software, but I'd bet all the responsible companies will provide support to the Intel Macs.

Keeping an old junker computer around just to run the Clavia software is fine if you aren't a gigging musician, but it prohibits using the G2 on the road. For the last 3 years I have worked hard to get my gigging kit down to just a G2X. It has worked great for me. Looks like I'm going to find a new solution. If Clavia won't devote any resources to the G2, why should I?

Another cliche, by the Rolling Stones,

Who wants yesterday's papers, nobody in the world.

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dasz



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PostPosted: Fri Dec 21, 2007 11:07 pm    Post subject: Reply with quote  Mark this post and the followings unread

it would certainly be troubling if the G2 did not eventually get vista drivers when, the C1, and Wave all do, and it is a universal clavia usb driver.
http://www.clavia.se/downloads/software/Nord%20generic%20driver%2064-bit.zip -- see the readme.)

It does look like having the generic usb driver vista supported driver should be good help to get the g2 into vista... but then so would the stage (as it's driver goes up to windows 2000/xp and not xp64 like the universal driver.

/Dasz
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PostPosted: Sat Dec 22, 2007 12:04 am    Post subject: Reply with quote  Mark this post and the followings unread

does the editor work in apple leopard... on a ppc? i am still using tiger... will an update screw me?
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